Physician-patient relationship perceived by outpatients at a hospital in Lima, Peru
DOI:
https://doi.org/10.24265/horizmed.2016.v16n1.03Keywords:
Physician-patient relations, Patient acceptance of health care, Patient satisfactionAbstract
Objective: To describe the Physician-patient relationship and to determine the factors associated with a good perception of it by the patients that attend ambulatory care in the Carlos Lanfranco La Hoz Hospital (CLLHH) of the Health Ministry (MINSA), during May 2014. Material and Methods: Transversal-comparative study performed with patients that attend ambulatory care of medical specialties. In this study, a structured semi closed questionnaire called PREMEPA was used and statistical calculations were made with 95% confidence level. Results: A total of 179 patients completed the questionnaire. Of those, 64.8% (116) were women, the average age was 42,1 ± 11,9 years old. 23% (41) of the patients perceived a good physician-patient relationship, 52% (93) regular and 25% (45) a bad relationship. The variables finally associated with a good physician -patient relationship were having between 18-35 years old (OR = 8,1 [IC95%; 1,6-40,1), personally choosing their physicians (OR = 20,5 [IC95%; 5,1-82,5), and be attended by a female physician (OR = 3,1 [IC 95%; 1,01-9,3]). Conclusions: There is a low percentage (23%) of patients that perceive a good physician -patient relationship. Choosing their physician, being a young patient and be attended by a female physician influenced in having a good physician-patient relationship.
Downloads
References
Mastache P. Percepción de la Comunicación en la relación Médico-Paciente por los Médicos pasantes en Servicio Social de la Universidad Autónoma de Querétaro. [Tesis para optar el grado de Magister en Ciencias de la Salud]. Querétaro-México: Universidad Autónoma de Querétaro; 2011.
Sánchez GJM, Rivera CAE, Hernández GLE, et al. La Relación médico paciente y la comunicación deben estar asociados a la Ética Médica. Revista Calimed 2002; 8(1):21-27.
Perales, Alberto. “El acto médico: Criterios de definición y límites”. Diagnóstico 2001; 40:46-50.
Calvo A. La relación Médico-Paciente. Rev Med Hered 2006; 17 (4): 187.
Dorr Goold S, Lipkin M Jr.The doctor-patient relationship: challenges, opportunities, and strategies. J Gen Intern Med 1999;14 Suppl 1:S26-33.
Caballero C. E-pacientes y la relación médico-paciente. Salud Uninorte 2013; 29 (2): 6-7.
Ramos C. Percepción de las relaciones médico-paciente, por parte de los usuarios externos de un departamento de medicina. An Fac med 2008; 69(1):12-6.
Martín-Fernández J, del Cura-González MI, Gómez-Gascón T, Fernández-López E, Pajares-Carabajal G, Moreno-Jiménez B. [Patient satisfaction with the patient-doctor relationship measured using the questionnaire (PDRQ-9)]. Aten Primaria 2010; 42(4):196-203.
Sogi C, Zavala S, Oliveros M, Salcedo C. Autoevaluación de formación en habilidades de entrevista, relación médico paciente y comunicación en médicos graduados. An Fac Med Lima 2006; 67(1): 30-7.
Ramírez J, Ocampo R, Pérez I, Velázquez D Yarza E. La importancia de la comunicación efectiva como factor de calidad y seguridad en la atención médica. ACTA MÉDICA GRUPO ÁNGELES 2011; 9: 167-74.
Moore P, Gómez G, Kurtz S. [Doctor-patient communication: one of the basic competencies, but different]. Aten Primaria 2012;44(6):358-65.
Remón-Torres M, Remón-Torres M, Tataje-Lavanda M. Características del nivel de empatía hacia el paciente en internos de medicina de dos hospitales nacionales. Rev méd panacea. 2013; 3(1): 2-5.
Quiñones A. La aportación de la enfermera en la relación médico-paciente: un plus de intuición, cercanía y competencia. Revista de Humanidades UP 2008; 1(1): 11-8.
Superintendencia de Salud de Chile. Indicadores de calidad: Manual de muestreo para prestadores. Disponible en: http://www.supersalud.gob.cl/observatorio/575/articles6358_recurso_1.pdf
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2016 Horizonte Médico (Lima)
This work is licensed under a Creative Commons Attribution 4.0 International License.
Horizonte Médico (Lima) (Horiz. Med.) journal’s research outputs are published free of charge and are freely available to download under the open access model, aimed at disseminating works and experiences developed in biomedical and public health areas, both nationally and internationally, and promoting research in the different fields of human medicine. All manuscripts accepted and published in the journal are distributed free of charge under the terms of a Creative Commons license – Attribution 4.0 International (CC BY 4.0).
