Blood donors’ experiences and perceptions of donation at a Peruvian public hospital
DOI:
https://doi.org/10.24265/horizmed.2018.v18n3.06Keywords:
Blood banks, Blood donors, PerceptionAbstract
Objective: To know the experiences and perceptions of blood donors at a public hospital. Materials and methods: A qualitative study with phenomenological orientation was performed at a public hospital in Lima. Semi-structured in-depth interviews and field notes based on participants' observations were conducted. Results: A total of 12 donors who reported not having much information about donation and blood banks were interviewed. However, after their donation experience, they identified positive aspects such as a high-quality, fast and thorough care. Participants appreciated the personnel’s cordial treatment when providing information, the short waiting time, and the personnel’s company during the process of blood extraction. The negative aspects were the lack of dissemination and publicity of voluntary blood donation. In spite of this, most interviewees expressed their intention to return due to the high-quality service they received. In summary, participants’ perception of blood donation was favorable because they received high-quality care, with timely information in the appropriate time. Conclusions: Interviewees had limited information about the possibility of making voluntary blood donations at the hospital. After their experience, participants perceived that donating blood was favorable and indicated their intention to participate in future donations.
Downloads
References
Melians SM, Núñez E, Esquivel M, Padrino M. La sangre como recurso terapéutico desde la donación voluntaria y su impacto científico social. Rev Ciencias Médicas Pinar del Río. 2017; 21(1): 13-24.
Falconí R, Medina J, Soto C, Franco JL. Características de la donación de sangre en estudiantes de la Facultad de Medicina Humana de la Universidad de San Martín de Porres. Rev Horiz Médico. 2006; 6(2): 89-97.
Ramiro J, Andrade C, Villegoureix I. Estándares de trabajo para servicios de sangre. 3ra ed. Washington, D.C.: Organización Panamericana de la Salud; 2012.
Torres OW. Los dos pilares de la seguridad transfusional: La base de donantes voluntarios y el sistema de calidad. Rev Mex Med Tran. 2010; 3 (1): 55-9.
Aldamiz-Echevarria C, Aguirre-Garcia MS. A behavior model for blood donors and marketing strategies to retain and attract them. Rev Lat Am Enfermagem. 2014; 22(3): 467-75.
Dubey A, Sonker A, Chaurasia R, Chaudhary R. Knowledge, attitude and beliefs of people in North India regarding blood donation. Blood Transfus. 2014; 12(1): 21-7.
Goncalez T, Sabino E, Chen S, Alves N, Chamone DAF, McFarland W. Knowledge, Attitudes and Motivations Among Blood Donors in São Paulo, Brazil. AIDS Behav. 2008; 12 (Suppl 1): 39-47.
Abril EP. La donación voluntaria de sangre desde la perspectiva comunicativa. Cuadernos Info. 2016; (38): 17- 33.
Charbonneau J, Cloutier MS, Carrier É. Whole blood and apheresis donors in Quebec, Canada: Demographic differences and motivations to donate. Transfus Apher Sci. 2015; 53(3): 320-8.
Contreras A, Martinez.VM. Medicina transfusional en el siglo XXI. Rev Clínica Las Condes. 2015;26(6):726-43.
Dilsad S, Tanriover O, Hidiroglu S, Gurbuz Y, Karavus M. Knowledge, attitudes and beliefs of Turkish women towards blood donation. J Pakistan Med Assoc. 2014; 64(8): 869-73.
Fuentes-Rivera-Salcedo JF. Mercado de sangre humana en el Perú. Rev Fac Cien Ecón UNMSM. 2005; 10(28): 85-115. Disponible en: http://economia.unmsm.edu.pe/publ/arch_rev-fce/RevistaFCE_28.pdf#page=85
Asamoah-Akuoko L, Hassall OW, Bates I, Ullum H. Blood donors’ perceptions, motivators and deterrents in Sub- Saharan Africa - a scoping review of evidence. Br J Haematol. 2017; 177(6): 864-77.
Kote N, Marigowda S. A Study on knowledge, Attitude and Practice of voluntary blood donation among the undergraduates of Raja Rajeswari Group of institutions (Medical, Dental and Engineering) Bangalore Karnataka. J Med Sci Clin Res. 2017; 5(3): 18547-52.
Kulkarni P, Kulkarni A. Mass counseling: Effective tool to improve knowledge, attitude and behavior regarding blood donation. Ann Med Health Sci Res. 2014; 4(1): 90-4.
Masser BM, White KM, Terry DJ. Beliefs underlying the intention to donate again among first-time blood donors who experience a mild adverse event. Transfus Apher Sci. 2013; 49(2): 278-84.
Organización Panamericana de la Salud (OPS). Suministro de sangre para transfusiones en los países de Latinoamerica y del Caribe, 2014 y 2015. Washington, D.C.: OPS; 2017. Disponible en: http://iris.paho.org/xmlui/handle/123456789/34082
Martin JD, Beerli-Palacio A. El comportamiento del donante de sangre desde la perspectiva del marketing social: factores determinantes de la predisposición a donar. Rev española Investig Mark ESIC. 2008; 12(1): 27-41.
Martin JD, Beerli-Palacio A. Intention of future donations: A study of donors versus non-donors. Transfus Med. 2013; 23(2): 77-86.
Maschio M, Fernández-Cid G, Fontana D, García CW. Intervenciones sanitarias. Sistema Nacional de Sangre. Rev Argentina Salud Publica. 2010; 1(2): 40-2.
García-Gutiérrez M, Sáenz-De-Tejada E, Ramiro-Cruz J. Estudio de factores socioculturales relacionados con la donación voluntaria de sangre en las Américas. Rev Panam Salud Publica. 2003; 13(6): 85-90.
Organización Panamericana de la Salud (OPS). Recomendaciones para la estimación de las necesidades de sangre y sus componentes. Washington, D.C.: OPS; 2010.
Moya J, Julcamanyan E. Seroprevalencia de marcadores infecciosos causantes de pérdidas de hemodonaciones en el Servicio de Banco de Sangre del Hospital Nacional Docente Madre Niño San Bartolomé de enero 2008 a diciembre del 2013. Horiz Med. 2014; 14(4): 6-14.
Slot E, Janssen MP, Marijt-Van Der Kreek T, Zaaijer HL, Van De Laar TJ. Two decades of risk factors and transfusiontransmissible infections in Dutch blood donors. Transfusion. 2016; 56(1): 203-14.
Gutiérrez-Hernández RC, Vázquez-Del Ángel L. Identificación de factores de riesgo en donadores de sangre como estrategia para aumentar la calidad en la obtención y la seguridad en la transfusión sanguínea, así como la seguridad del donador. Rev Latinoam Patol Clin Med Lab. 2015; 62(3): 183-6.
Olatunji BO, Etzel EN, Ciesielski BG. Vasovagal syncope and blood donor return: examination of the role of experience and affective expectancies. Behav Modif. 2010; 34(2): 164- 74.
Organización Panamericana de la Salud (OPS). Estrategia de cooperación con el país: Perú 2014 - 2019. Lima: OPS; 2014. Disponible en: http://iris.paho.org/xmlui/handle/123456789/7664?show=full
Bagot KL, Murray AL, Masser BM. How can we improve retention of the first-time donor? A systematic review of the current evidence. Transfus Med Rev. 2016; 30(2): 81-91.
Masser BM, Bove LL, White KM, Bagot KL. Negative experiences and donor return: An examination of the role of asking for something different. Transfusion. 2016; 56(3): 605-13.
Escoriza-Martínez T, Abreu-Ledón R, Olivera-Cuadra D. Aplicación del análisis modal de fallos y efectos en el proceso de donación de sangre total. Rev Cuba Hematol Inmunol y Hemoter. 2010; 26(4): 328-40.
Ministerio de Sanidad, Política Social e Igualdad de España. Manual de Gestión de Donantes. Proyecto DOMAINE. Madrid: El Ministerio; 2011.
Tong A, Sainsbury P, Craig J. Consolidated criterio for reporting qualitative research (COREQ): a 32-item checklist for interviews and focus group. Int J Qual Heal Care. 2007; 19(6): 349-57.
Gobierno Regional de Lima (2016). Análisis de Situación de Salud - Región Lima 2016. Disponible en: http://www.diresalima.gob.pe/diresa/menu/archivo/asis/ASIS2016.pdf
Sundermann LM, de Kort WL , Boenigk S. The ‘Donor of the Future Project’ - first results and further research domains. Vox Sang. 2017; 112(3): 191-200.
Puig-Rovira JM, Graell.Martin M, Cortel-Mañé G. Donación de sangre y educación para la ciudadanía. Una aproximación desde el aprendizaje servicio y la teoría del don. Teor educ. 2014; 26(2): 141-62.
Charbonneau J, Cloutier MS, Carrier É. Why Do Blood Donors Lapse or Reduce Their Donation’s Frequency? Transfus Med Rev. 2016; 30(1): 1-5.
Harrington AH. Blood Banks in Kumasi, Ghana: Social Barriers Preventing Volunteer Blood Donations. Univ Michigan Undergrad Res J. 2012; (9): 2010-2013.
Wilkinson A, Gupta RS. Perceptions of Blood Donation amongst the Youth. Panacea J Med Sci. 2016; 28(2): 79-82.
Koster J, Hassall OW. Attitudes towards blood donation and transfusion in Bamenda, Republic of Cameroon. Transfus Med. 2011; 21(5): 301-7.
Mumtaz Z, Bowen S, Mumtaz R Meanings of blood, bleeding and blood donations in Pakistan: Implications for national vs global safe blood supply policies. Health Policy Plan. 2012; 27(2): 147-55.
Kalargirou AA, Beloukas AI, Kosma AG, Nanou CI, Saridi MI, Kriebardis AG. Attitudes and behaviours of Greeks concerning blood donation: Recruitment and retention campaigns should be focused on need rather than altruism. Blood Transfus. 2014; 12(3): 320-9.
Livitz IE, Fox KR, Himawan LK, France CR. A brief motivational interview promotes internal motivation to donate blood among young adults with and without a prior donation history. Transfusion. 2017; 57(6): 1527-35.
Published
How to Cite
Issue
Section
License
Copyright (c) 2018 Horizonte Médico (Lima)
This work is licensed under a Creative Commons Attribution 4.0 International License.
Horizonte Médico (Lima) (Horiz. Med.) journal’s research outputs are published free of charge and are freely available to download under the open access model, aimed at disseminating works and experiences developed in biomedical and public health areas, both nationally and internationally, and promoting research in the different fields of human medicine. All manuscripts accepted and published in the journal are distributed free of charge under the terms of a Creative Commons license – Attribution 4.0 International (CC BY 4.0).
